The school operates a whitelisting process where only websites and resources approved by members of staff can be accessed through student devices. No other websites can be accessed.

• We recommend that children are supervised while using the Internet. It is possible to buy software which will restrict access to ‘harmful sites’. Our provider Smoothwall has an app available to download called Qustodio which allows parents to monitor home devices. More information about how to access and download this app can be found here. 
• Most Internet Service Providers (ISPs) will also provide an element of ‘filtering’ to avoid unsuitable content - but you need to set it up.
• No system will remove all unsuitable material.

• It is important that any and all types of electronic devices are restricted by parents as to what children are able to download.
• Kingston and Richmond Safeguarding Children Partnership have issued a guide to setting parental restrictions; or alternative visit our Hub here.

• It is important that your children know what to do if they come across any material that they feel uncomfortable with. REPORT IT. Online abuse and concerns can be reported to the Child Exploitation and Online Protection Centre (CEOP).

• 

CEOP also has information for children, young people and parents/carers. Parents and carers are encouraged to look at them in order to help them to understand some of the potential risks and to help them monitor their child’s activities online.

• Please also see https://saferinternet.org.uk/

Students should not give out personal details about themselves or others. This includes: full name, address, phone numbers, email addresses etc.

• Students should never post anything that may reveal their personal details or their location. This may include posting pictures of themselves outside well-known landmarks, pictures of them in school uniform; or any other information which could identify them.

• Students should never make arrangements to meet anyone over the net.

• Students should never give anyone else their password.

• People should not give out bank/card details unless they have checked that the site is trustworthy and that they have anti-spyware installed on the computer.

These have many uses, but also many dangers. It is very hard to know whether the person is really who they say they are. Even if the name is someone you know, that doesn’t necessarily mean that your friend is the person doing the typing!

• It is also not always clear who else is ‘listening’ in to your conversation.

• There are usually ‘moderators’ who you can contact if you are unhappy with anything in a forum or chatroom.

Please refer ro our Hub for details on current apps and information surrounding Safe Chat.

This is a rapidly developing area and can have the same dangers as chat rooms. This is particularly true of role-play type games. In this case, people are very unlikely to be who they say they are! Many online games have age restrictions and are unsuitable for school aged children. Parents must check the age restrictions before allowing students access. There are usually moderators you can contact if you are unhappy with anything.

Online games are not restricted to computers. Students can access games on any device that is connected to the internet. Our section on Online gaming can help parents explore the dangers of popular online games and decide whether to allow their children access. 

Please visit​​​​​​ here for the latest reviewed apps and games.

The use of social media has increased dramatically amongst teenagers in the last five years. Most social media apps have age restrictions. Please check that apps are age appropriate before using them. Many teenagers are reported as becoming addicted to social media, and as a result, some are reporting it having a significant effect on their mental wellbeing. 

Please visit our page on Social media for more information or visit here for the latest reviewed apps and games.

Avoid opening emails from unrecognised sources. Never open attachments without checking who they are from and whether they are likely to be safe.

• Emails may carry viruses.
• Most anti-virus programs will scan emails for spam (unsolicited, bulk mail); as well as viruses.
• Avoid using CC (Carbon Copy) or the ‘To’ box when sending to multiple addresses. Instead, use BCC (Blind Carbon Copy).
• You can set up a group; put your own address in the ‘To’ box and the name of your group in the BCC box. This offers some protection in that people don’t automatically see everyone else’s email address.

Unfortunately, bullies like new technology just the same as everyone else. Children need to be very careful about who they give mobile phone numbers to; what they upload (if anything); who they give email addresses to etc.; and who they accept friend requests from.

• Texting; using camera phones; setting up websites about people, group chats and social media are all ways that are being used by some bullies.
• If it happens – tell someone immediately, save all the evidenceyou can by taking screenshots and report via Tootoot or via a trusted person.

Be imaginative with passwords. It is amazing how many are ‘guessed’.

• Try to make sure passwords are at least 6 characters. (The longer the better.)
• Avoid using postcodes or family names/dates etc.
• Using unusual characters such as £$%&*^ makes fraud harder.
• Mixing capitals and lower case letters usually make passwords more secure.
• Some people hold databases of the most common passwords!
• Never give out your PIN over the Internet.
• Most common password info

NATIONAL ONLINE SAFETY is an organisation providing parents, carers and teachers resources and training to keep young people safe.

• Parent guide for Instagram
• Parent guide for Tik Tok
• Parent guide for Snapchat